Housing disrepair compensation

Are you living in poorly maintained or unhealthy accommodation? You could make a Housing Disrepair claim that could sort out repairs and even pay you compensation.

Get in touch for hassle free advice

Are you living in a council or housing association accomodation?

Is your boiler or heating system faulty? Do you seem to be having trouble with your gas, electricity, or water supply? Do you have issues with damp & mould?

Claiming for housing disrepair

Living in a home with damp and mould can not only harm your health and wellbeing but can also damage your personal belongings.


As a tenant, you have every right to reside in a safe and habitable dwelling. Not only can you demand that the repairs be carried out by your landlord, you may also be entitled to a compensation claim.

We will fight for your compensation rights

We have a deep understanding of the significance of living in secure, comfortable accommodation. Our knowledgeable team of professionals is devoted to carefully steering you through the process and assuring that your landlord takes the necessary measures to restore the condition of your housing. With our help, you can rest assured that your safety and comfort are our top priorities.

Claim the compensation you rightfully deserve for your housing disrepair.

Housing Disrepair Explained

When should you be concerned about your living conditions?

Housing disrepair is a serious issue that arises when a rented property is left in a perilous state, which puts the tenants' health and safety at risk. The most common disrepair problems are related to the inadequate heating system, which ultimately leads to excess cold. In addition, blocked drains can be a severe cause of concern, as they may lead to waterlogging and create a breeding ground for dangerous bacteria and disease-carrying pests.


Furthermore, living in a damp or mouldy home is not just uncomfortable but also poses a severe threat to your family's health. Dampness in the house can result in respiratory issues like asthma, allergies and blockage in the nasal passage. Mould accumulation, besides being unsightly, can cause skin irritations, headaches, fatigue and other infections. 


Such disrepair issues have grave implications for tenants, who often face additional costs in addressing the situation. Sometimes landlords may resort to unprofessional or hazardous solutions, further worsening the situation. Therefore, it is crucial that rented properties are kept in good repair condition, to ensure the well-being and comfort of the tenants.

COMPLAINTS PROCEDURE

  • What is the complaints procedure?

    If you have a complaint, we need to know about it and we would ask that you inform us as soon as possible so that the issue can be addressed. 


    This can be done via email, telephone or in writing. The address for such communications should be:


    Address: Cheadle Royal Business Park, 5300 Lakeside, Cheadle, SK8 3GP


    Phone: 0161 850 8960


    Email: info@accesslegalltd.com


    It will always be our aim to resolve your complaint to your satisfaction within 3 working days. 


    However, if we are unable to, we will send you a written or electronic acknowledgement, giving the name or job title of the individual handling the complaint, together with details of our internal complaints handling procedures.

  • How long will it take?

    We will then investigate the matter fully within 8 weeks from receipt of the complaint. 


    Once our investigation is complete, we will send you our final response with our findings and conclusion. 


    Please note that housing disrepair claims are not regulated by the Financial Conduct Authority (FCA) and therefore complaints in relation to this service cannot be escalated to the FCA or Financial Ombudsman Service. 




  • Terms & Conditions

    Please note that housing disrepair claims are not regulated by the Financial Conduct Authority (FCA) and therefore complaints in relation to this service cannot be escalated to the FCA or Financial Ombudsman Service. 


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